i have had this company pay me a life policy which was not mine in error. they have realised there mistake 3 years later, and are now requesting the full amount in full or legal proceedings. what kind of set up do they have? and is the cheif david prosser aware.

what a cock up these f?@@ing w?.@ers.

i have offered installments, but to no avail, does anyone know where i stand.

thanks

fool in distress.

i have had this company pay me a life policy which was not mine in error. they have realised there mistake 3 years later, and are now requesting the full amount in full or legal proceedings. what kind of set up do they have? and is the cheif david prosser aware.

what a cock up these f?@@ing w?.@ers.

i have offered installments, but to no avail, does anyone know where i stand.

You were paid money which wasn't yours; why did you not return it?

As a shareholder in L&G, I can only support them in recovering the money from you.

Leither.

You were paid money which wasn't yours; why did you not return it?

As a shareholder in L&G, I can only support them in recovering the money from you.


But also as a shareholder I wonder on how many other occassions they have made this error and what it says for their competence.

For the record I was once sent a cheque in error (by an insurance company but a similar situation). They then DEMANDED that I repay it immediately.

I told them I would be happy to do so once I got a written explanation for their incompetence, a written apology and financial recompense for having to endure their rudeness and my time and effort sorting out their mess. They agreed I could keep half the money (shame it was only a couple of hundred quid but not bad for nothing)

GBC

once i telephoned them, they confused my vioce with someone else, and secondly L&G have a separate department called recoveries dealing with all the mess.

from my dealings i am gald i am not a share holder because i would be deeply concern, with the staff they recruit.