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Author: NickyNack Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 95978  
Subject: Any comeback on power steering pump failure? Date: 05/12/2007 13:45
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The power steering pump on my Vauxhall Zafira recently failed; around £1100 to get it repaired at the main dealer.
The car is 4 years old, owned from new, 36K miles.
Various web sites indicate that Vauxhall is reknown for these failure on various models of vehicle.

I have written to Vauxhall to explain the issue and indicate that a major failure on a low-mileage vehicle is unreasonable; and asking them to bear the cost.

Unsurprisingly they have waved the 3 year warranty at me and politely rebuffed me.

Any opinions on whether it is worth pursuing the issue (further letters and/or small claims court) or am I wasting my time?
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Author: YorPa Big red star, 1000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 46010 of 95978
Subject: Re: Any comeback on power steering pump failure? Date: 05/12/2007 14:00
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I would guess you are wasting your time as Vauxhall are obviously not going to consider your claim.

I would also avoid getting the main dealer to repair it. They will probably just send it out to a specialist and put a huge mark-up on the job.

You can get an online quote here : http://www.reconditionedturbo.com/Power_Steering_Pumps_Reconditioned.html
or just Google for 'power steering pump repairs'. There are loads of independent specialists listed.

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Author: iusedtobeafool Big gold star, 5000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 46011 of 95978
Subject: Re: Any comeback on power steering pump failure? Date: 05/12/2007 14:02
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I disagree and think you may have a claim as this shouldn't fail after 4 years given the life of a car.

Give trading standards a call

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Author: OldBreconian Big red star, 1000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 46019 of 95978
Subject: Re: Any comeback on power steering pump failure? Date: 05/12/2007 16:42
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How can a power steering pump on a Vauxhall cost £1100 to fix? My Volvo pump is £300 from a main dealer, plus fitting - say £150 - we are talking V70's here.

Somones pulling your plonker.

Go to an independent Vauxhall garage - not a back street one, get a recon pump away to go, fraction of the price.

OB

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Author: pochisoldi Big gold star, 5000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 46032 of 95978
Subject: Re: Any comeback on power steering pump failure? Date: 06/12/2007 08:00
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How can a power steering pump on a Vauxhall cost £1100 to fix? My Volvo pump is £300 from a main dealer, plus fitting - say £150 - we are talking V70's here.

Somones pulling your plonker.

Go to an independent Vauxhall garage - not a back street one, get a recon pump away to go, fraction of the price.


The quote of £1100 is the "We don't want the work, but we have quote 'cos its a Vauxhall" price, and also includes the "mortgage on the flashy showroom" and "Naff coffee from a hitech machine" surcharges.

I agree with the last paragraph - except for the recon pump suggestion - buy a new one.

Also get the garage to check carefully for PAS fluid leaks, which may have caused the problem in the first place.

PochiSoldi

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Author: OldBreconian Big red star, 1000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 46033 of 95978
Subject: Re: Any comeback on power steering pump failure? Date: 06/12/2007 09:53
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Hi PoschiSodi

The £300 is a Volvo exchange from the main dealer, they just swap the guts of these things now. If its done by a reputable place should be as new. I do 800 miles a week and had a recon pump about 6 months ago, In total the car has done 388,000 miles.

I would imagine Vauxhall is doing the same these days - maybe.

OB

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